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Privacy Policy

Last Updated: May 1, 2025

Introduction

Discover Fencer ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, or any other services we offer (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

Information We Collect

We collect information from and about users of our Services in several ways:

Information You Provide to Us

When you register for an account, request information about contractors, or communicate with us, we may collect:

  • Contact information, such as your name, email address, phone number, and mailing address
  • Account credentials, such as your username and password
  • Information about your fence project, such as location, type of fence, timeline, and budget
  • Reviews and ratings of contractors
  • Communications with us, including customer service inquiries

Information Collected Automatically

When you use our Services, we may automatically collect:

  • Device information, such as your IP address, browser type, operating system, and device identifiers
  • Usage information, such as pages visited, time spent on pages, links clicked, and search terms
  • Location information, including precise location data if you grant us permission

We collect this information using cookies, web beacons, and similar technologies. For more information about our use of cookies, please see our Cookie Policy.

Information from Third Parties

We may receive information about you from third parties, including:

  • Social media platforms when you connect your social media accounts to our Services
  • Business partners, such as payment processors when you make payments through our Services
  • Public sources, such as government databases for contractor license verification

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services
  • Process and complete transactions
  • Connect homeowners with appropriate contractors
  • Send you transactional messages, such as responses to your inquiries and requests
  • Send you marketing communications, such as newsletters and promotional offers
  • Personalize your experience and deliver content tailored to your interests
  • Monitor and analyze trends, usage, and activities in connection with our Services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Comply with legal obligations

How We Share Your Information

We may share your information in the following circumstances:

With Contractors

When you request information from or contact a contractor through our Services, we share your contact information and project details with that contractor to facilitate communication about your fence project.

With Service Providers

We share information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf, such as hosting our Services, processing payments, and sending emails.

For Legal Reasons

We may disclose your information if we believe it is necessary to:

  • Comply with a legal obligation, such as a court order or subpoena
  • Protect and defend our rights or property
  • Prevent or investigate possible wrongdoing in connection with our Services
  • Protect the personal safety of users of our Services or the public

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your information.

Aggregated or De-identified Information

We may share aggregated or de-identified information, which cannot reasonably be used to identify you, with third parties for research, marketing, analytics, and other purposes.

Your Privacy Choices

You have several choices regarding your personal information:

Account Information

You can update or correct your account information at any time by logging into your account settings. You may also deactivate your account by contacting us at privacy@discoverfencer.com.

Marketing Communications

You can opt out of receiving marketing emails from us by clicking the "unsubscribe" link in the email. Even if you opt out, we may still send you transactional emails related to your account or any services you have requested.

Location Information

You can prevent us from collecting precise location information by changing the settings on your device, but this may limit your ability to use certain features of our Services.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies, but this may affect your ability to use the full functionality of our Services.

Do Not Track

Some browsers have "Do Not Track" features that allow you to tell websites not to track you. We currently do not respond to Do Not Track signals.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the Internet or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.

International Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. By using our Services, you consent to the transfer of your information to countries outside your country of residence, including the United States.

Children's Privacy

Our Services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will promptly delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If we make material changes, we will notify you by email or by posting a notice on our website prior to the changes becoming effective. Your continued use of our Services after the effective date of the revised Privacy Policy constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Discover Fencer
123 Fence Way, Suite 456
Austin, TX 78701
Email: privacy@discoverfencer.com
Phone: (555) 123-4567